Your login credentials are given to you by your property manager.

Life happens! In case you forgot your user id or password, you can retrieve it in two ways:

1-Click on forgot user name or password option located just below login. An email with your login credentials will be sent to your email address, which is
associated with your GateMasters account.



2-You can also email us at support@gatemastersinc.com. Please include information such as Full Name and Full address.

Here is direct link to Resident module www.gatemastersinc.com/Resident/Account/Login

Some of the key features of your Residential Portal includes :
  • View and Manage your Guests
  • View and Manage your Vehicles
  • Other residents at your address
  • Guest activity report.
  • Manage Call In Pin
  • Manage Password
  • Set up Access and Security for other residents on what and how they view our Guest and Vehicles.
  • Set up guest alerts

  • To add new resident , just click on dashboard on side menu. Then click "Add New Resident" tab.

    Then fill in all the information needed and save , and your new resident is added to your resident list.
    Resident list is available on left side menu, where you can view all the residents listed under your address.





    To add new guest , please just click on dashboard on side menu. Then click "Add new Guest"



    Then fill in all the information needed and save , and your new guest is added to your guest list.
    guest list is avaible on left side menu, where you can view all the residents listed under your address.





    From time to time your Association Management may send out emails to notify residents about upcoming events or other important informations using GateMasters eBlats function.. Primary residents are enrolled for eBlast by default. Other residents within same address can be enrolled for eblast simply by clicking eblast checkbox on their resident update screen. see below:

    1. Enrolling or opting out of Eblast for your self.

    • Login to GateMasters Resident Portal
    • Click on Settings --> Alert & Text on right top corner.
    • Check to enroll or Un-check to opt-out of eblast.
    • Click on Save button.


    2. Enrolling or Opting out of eblats for other residents on same address.

    • Login to GateMasters Resident Portal
    • Click on Resident List on left navigation menu.
    • Click on Edit button on the right of resident record for whom eblast setting needs to be changed.
    • Check to enroll or Un-check to opt-out of eblast.
    • Click on Save button.

    Here is the training video for Guards and it explains:

  • How to login to guard module?
  • How to use Resident search?
  • How to use Guest search?
  • How to use Masters search?
  • What is Resident information page?
  • How to Print a guest pass (for permanent guest)
  • How to Print a guest pass (for new guest) -- ***FOR BEST VIEW PLEASE CHOOSE : HIGHEST RESOLUTION OF 1080 DP UNDER YOU TUBE SETTING.



  • This training tutorial will help you as a property manager to perform the following tasks

  • View all residents in your community
  • Add or edit guest records
  • View and edit Gate Strikes with option to upload pictures of strike.
  • View guest activity report.
  • View, Create, Delete and Manage Community Content Documents.
  • View new Pass Type for Community. Change Password.
  • View list of Guard Log In/ Out to command center report